Do you need help to handle your customer's complaints? Learn how and let's talk through SKYPE: PSWmusik.

Yes! Complaints Are Not Always A Bad Thing

Yes! Complaints Are Not Always A Bad Thing

Complaining customers are a scary proposition for many
professionals, but the complaint situation represents
an opportunity – not necessarily a problem.

If you deal with a person’s concerns respectfully and
helpfully, your effort and consideration will almost
always be appreciated, and former “complainers” will
walk away feeling happy and valued.

Recognizing how you can benefit from complaints given
by customers makes for an opportunity to improve and

Depending on the nature and severity of the complaint,
itís a good idea to really grasp what the complaint
is, what went wrong, and what was done to resolve it?

Continue to meet with your team and review what the
complaint was; consider approaches to ensure it does
not happen again.

Complaints can be difficult to handle, but, donít be
afraid of them. Be grateful to the customer for
bringing the complaint to your attention. Had they
simply ignored their dissatisfaction and went
elsewhere; it would have been a lost customer. By
their bringing this matter to you he is giving you the
opportunity to correct it and to make future efforts
on not letting the situation repeat.

Complaints + resolution = growth and customer

Best regards from your fellow netizen: Please subscribe to get updated and thank you for buying things through my affiliate links to support me to support you for our better living hence we have better societies. Widjaja (PSWmusik) for the musical profit solution with passion. WIDJAJA WIDJAJA

Ong Pik San Mpek (Santa Maria school mates) Santoso (UK) Paul S Wang (Taiwan) Product Specialist Workshop Prof / Dr Roland (Indonesia) PSW (Roland Newsletter olden days) Pelengkap Sarana Wirausaha Prasarana Sinar Wahyu Hidup Musikal The Musical Solution Musical Ways of Better Living Professional & Smart Working team PraiSe&Workship

Website: http://PayLess.FUN

Leave a Reply